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Building Your Facility’s Brand from Logos to Mascots
Mark Schmitz
 | | ALL PHOTOS AND ART COURTESY OF ZD STUDIOS | |
Marketing a winning image in an absolute necessity in today's
visually sophisticated marketplace. How important is cash flow,
attendance or meeting sales goals? None are more important than your
facility's brand identity. Your brand is your promise. You must develop
it, nurture it, constantly feed it, and it will serve you well.
Your organization's logo is a great tool to accomplish marketing
goals and enhance your facility's image. But good design and
functionality are just the first step. Careful quality control, graphic
standardization and uniform application to all of the logo's various
uses are essential to building more equity in your identity. A new
visual brand plan or an updated design program can make your facility's
identification a major contributor to your profitability.
HERE ARE A FEW POINTERS:
- Designing
your logo: Make it emotional. The mark of
good logo is to evoke an emotional response from
your various audiences. You can control that response
with proper imagery, consistent application and
frequency.
- Keep
it simple: The most effective logos have
fewer graphic elements. Think of your logo as your
professional thumbprint. Recognizable and simple.
- Coordinate
how your logo is used: Think of your normal
collateral material. Where will your identity appear?
Think in terms of each application—signage,
stationery, Web site, clothing/apparel, cars, trucks,
and equipment. A high-quality brand can be destroyed
with bad detailing.
- Use
a professional design firm: This is critical.
Yes, you do get what you pay for, and a professional
design firm will deliver a comprehensive visual
plan to an identity program. Professionals develop
and guide your identity with graphic standards to
control color, shape and reproduction. Quality control
through the many years you use an identity system
depends on the thorough technical knowledge of an
experienced and talented design company.
- Your
logo is an investment, not an expense: Your
logo is often the first thing your customer sees.
With time and frequency your visual brand will pay
enormous dividends. Be patient. The road to top
brand recognition takes time.
Developing a graphic standards and usage program for your logo and
visual collateral is critical to the success of your investment. It
should go into great detail on proper usage of a logo in signage,
printed materials, advertising and Web-animated applications. Develop a
manual on "living the lifestyle" of your brand. Here you must go beyond
usage and color to educate people on what emotional stimuli should
surround the mark. This is critical to your success in developing a
unique image.
New building, new brand opportunities
Are you in the middle of new construction, a merger, remodeling or a
move to new facilities? Visual brand opportunities abound. Put your
graphic design professional, architect and interior designer together.
Give them the charge to use the entire physical facility as a marketing
challenge. There are hundreds of ways to incorporate a visual brand
statement into construction elements and décor. Examples: floor and
wall coverings, reception areas, exterior signage and customer spaces.
When the John Hancock Building was built in Chicago years ago, the
entire building became a lowercase "h" logo that was then applied
everywhere within the building.
Lambeau Field: a case study
The newly renovated Lambeau Field is the first "retro" styled
stadium designed in the NFL. And the Green Bay Packers are perhaps the
only team in the NFL who could pull this off. The history, tradition
and legend that represent Packer football had to be graphically
fulfilled throughout the $295 million renovated stadium. Since 1919,
local fan-shareholders have owned the team. The new stadium had to
reflect and be sensitive to this history and tradition.
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When developing an advertising plan for a facility, it is important
to create a graphic standards program for each sponsor to follow. In
the case of the new Lambeau Field, the plan called for special color
pallets, typestyles and imagery that tied all sponsors to the central
theme of 1930s-style leather helmet football, "back when a torn ACL was
simply called a limp." This avoided the "trade show" effect—the look
where every sponsor is allowed to put their current advertising
campaign on the walls of a stadium concourse. Where Coke is next to
Kraft is next to Target. The colors, messages and imagery become a
hodgepodge of confusing signs and colors that clash like a trade show
floor.
It was no trouble convincing sponsors to follow the image plan. To
have your brand associated with Packer football in one of the most
significant stadiums in professional sports certainly pays off. Having
the concourses, bathrooms, executive offices, team spaces and
environmental graphics and sponsor advertising all sing in harmony is
the ultimate in effective visual brand symmetry. Graphic standards work
not only for vendor/tenants but are also critical for the principal
client to assure long-term integrity in reproduction quality and
colors.
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